Castle 8 Level Cat Tower
FREE SHIPPING
ENJOY FAST, RELIABLE, AND COMPLETELY FREE SHIPPING ON EVERY ORDER.
$269.00
34 in stock
34 in stock
At LuxPupy, we are committed to providing reliable, transparent, and eco-friendly shipping along with a smooth return and refund experience for our customers.
Shipping Overview
Locations: We ship only within the 50 U.S. states. No international shipping or deliveries to U.S. territories, APO/FPO, or P.O. boxes.
Shipping Fees: Standard shipping is free. Additional fees may apply for Alaska and Hawaii.
Processing & Delivery: Orders are processed within 1–2 business days. Delivery usually takes 3–5 business days, with an estimated window of 4–7 business days.
Carriers: FedEx and UPS.
Tracking: You’ll receive a tracking number, link, and estimated delivery date via email.
Special Deliveries: Oversized items may require scheduled delivery; missed deliveries can be picked up locally.
Shipping Issues: Contact us if packages are lost, damaged, or contain incorrect items. We provide replacements or refunds when applicable.
Return & Refund Overview
Return Window: Eligible items can be returned within 30 days of receipt.
Return Conditions: Items must be unused, in original condition and packaging, and free of pet hair, stains, or damage. Customized items and used or sale items may not be returned.
Return Process:
Contact support with order details and reason for return.
Ship items to: LuxPupy LLC, 132 Bridge St, Las Vegas, NM 87701, USA.
Include all original components and packaging.
Refunds: Processed to the original payment method within 3–5 business days after receiving and inspecting the return. Full or partial refunds depend on item condition.
Damaged or Defective Items: Report within 48 hours. We provide replacements or refunds at no cost.
Exchanges: Yes, we accept direct exchanges.
Additional Notes
Order Modifications & Cancellations: Contact us before shipment for changes or cancellations.
Special Cases: Bulk, custom, promotional, or bundled items may have specific return conditions.
Eco Commitment: We use eco-friendly packaging and partner with carriers reducing carbon footprints.
Customer Support:
Email: support@luxpupy.us
Phone: +1 (970) 555-4312
Hours: Monday–Friday, 8:00 AM – 5:00 PM
This policy may be updated periodically; the latest version will always be posted on our website.
Description
Features:
- 7-Level Modern Cat Tree
- Three Shag Beds, Two Hammocks, and Two Plush Condos.
- Jute Rope Scratching Posts and Sisal Scratching Pad.
- Modern Design to Fit Any Home Space and Decor.
Multifunctionality:
- Play. Our cat tree provides pom-pom toys and a rope toy for your cat to enjoy hours of playtime
- Climb. Cats are natural climbers, which is why we added multiple-level perches for your cat to climb, have some daily exercise, and enjoy higher views!
- Sleep. Our Castle cat tree includes plush perches and two plush condos that offer maximum comfort for nap time
- Scratch. Yes, scratching is a healthy cat habit. We included non-toxic paper rope scratching posts for your cat to scratch. These posts will help keep your cat’s nails trimmed and healthy while they stay away from your furniture!
- Modern Design to Fit Any Home Space and Decor.
Cleaning Tips:
- Gently use a lint roller, a small brush, or a small vacuum to remove any pet hair or dust off the plush and shag material
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